Privacy Policy Last updated: November 12, 2025
At Dr. Ubaldo Madera – Internal Medicine, we respect your privacy and protect the personal information you share with us online. This includes details submitted through contact forms, appointment requests, or email inquiries—such as your name, phone number, email address, and any health-related questions.
What we collect
- Contact details: name, phone, email
- Health-related questions you choose to share
- Website usage data: cookies and basic analytics (see Cookies and analytics below)
How we use your information
- Communicate with you, answer questions, and schedule appointments
- Coordinate your care with our team and trusted partners
- Improve our website and services
- Protect our website and prevent fraud
How we share information
- We do not sell, rent, or share your personal information with third parties for marketing purposes.
- We may share information with laboratories, imaging centers, hospitals, or other healthcare partners strictly to support your medical care and ensure seamless coordination.
- We may use trusted service providers (for example, hosting or email systems) who must protect your information and use it only for our purposes.
- We may disclose information if required by law or to protect safety and security.
HIPAA and medical privacy
- We handle health information in accordance with applicable privacy laws and HIPAA standards where applicable.
Data security
- We use administrative, technical, and physical safeguards to protect your information. While we work to secure your data, no method is 100% secure.
Data retention
- We keep information as required by medical, legal, and business needs. Health records are retained according to applicable laws and professional guidelines.
Your choices and rights
- You can request access to your personal information, ask for corrections, or request deletion where allowed by law.
- To make a request, email [email protected] with the subject line “Privacy Request.” Include your full name and the phone number or email you used with us so we can verify your identity.
- You can opt out of non-essential communications at any time by replying “STOP” for SMS or using unsubscribe links in emails, if applicable.
Cookies and analytics
- Our website may use cookies and analytics tools to improve user experience and measure site performance.
- You can manage cookies through your browser settings. Disabling cookies may affect some website features.
Children’s privacy
- Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.
For emergencies
- Do not use the website or email for emergencies. Call 911 or go to the nearest emergency department.
Changes to this policy
- We may update this Privacy Policy from time to time. The “Last updated” date reflects the most recent changes.
Contact us
